Following a school self-evaluation review with the staff and governors. We thought it would be helpful to clarify this, especially for our new parents in order to ensure that your area for communication is addressed effectively and efficiently.
Class Teachers/Teaching Assistants
All day-to-day queries/concerns should always be communicated with the class teacher in the first instance. If the teacher is otherwise engaged, please inform the TA (teaching assistant) of your need to communicate with the teacher so that he/she can get back to you at his/her earliest convenience. If it is an emergency which involves the safety/health/welfare of your child, please inform Mrs Whyte or Mr Mistry, the Deputy Head.
Headteacher
I can be contacted via telephone or in writing and I’ll do my best to get back to you within three working days [unless I am absent from the school]. If your immediate query or concern persists for a variety of reasons, then please either book an appointment to see me through the school office or wait to see if I am free that morning. Booked appointments will always take priority unless it is an emergency. In the latter case please inform the School Secretary.
Parents see me for a variety of other reasons; pupil progress, behaviour issues or for information on personal family situations including house/school moves. It is always helpful to understand the child’s needs within the family context. Some parents express their appreciation for the work we are doing. These visits are equally appreciated.
Deputy Headteacher
If I am away from school, Mr Mistry will deal with your concern in an emergency.
Mr Mistry does have non-contact cover, which varies on a weekly basis, but if he is teaching his class, please note that his class commitment is his first priority.
On the occasions when Mrs Whyte is away, Mr Mistry can deal with queries and concerns at the end of the school day or before 8:30am in the morning. All concerns should be addressed through the school office who will communicate with Mr Mistry.
Senior Leadership Team
Mr Sanjay Mistry (Deputy Headteacher)
Mrs Stephanie Tabram
If an occasion arises when both Mr Mistry and I are out of school, responsibility for the day to day management is delegated to a member of the senior leadership team noted above. Again, the school office will communicate your query or concern on your behalf and arrange an appointment.
Admin Team
Mrs Emily Lewney – School secretary
Mrs Jayne Bacon – Finance secretary
Mrs Clare Ryan –Data manager/Resources manager
If your child is ill during the school day, one of the school’s admin team, dinner supervisor, the class TA or class teacher will contact you either to collect your child or to ask your advice. Sometimes a child visits the sick bay complaining of an illness when, in fact, they are concerned about something which has happened either at school or at home. On these occasions we may ring you to ask for your advice.
Queries regarding school dinner money, trip money, photograph payment etc. should be addressed to the school office although payment should normally be made via the child’s class teacher so that a receipt can be issued.
Senior Midday Supervisor
Any queries or concerns about incidents which occur at lunchtime can be communicated to the Head through the school office.
Other School Personnel With Whom You May Need To Communicate
Site manager - Mr Stephen Tabram
Social skills – Mrs Julie Lemon
Further literacy support – Mrs Jo Jordan
Early literacy support – Mrs Louise Honey
If your child is engaged in one of the above programmes and you have a minor query or concern, it is useful to put your query or concern in writing as the above personnel are part time and are not available before or after school. Action will be taken if necessary as a result of your letter, which will be dealt with by the appropriate person or myself.
Parent Governors
These are Matt Cundy, Peter Knott, Jo Montgomery, Martin Murphy and Ben Peterson.
If I or any of the other school personnel, have not dealt with a query or concern to your satisfaction, we have a very helpful and committed group of parent governors who you can contact to discuss your issues further. Contact details can be obtained via the school office.
After School Club Leaders
The Playstation is an after school club which also runs during holiday times. If you need to contact them, please phone Mrs Patsy Ostler (mobile 07752 039562 or Playstation’s mobile 07957 572653).
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